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Return Policy and more info!

 

 

Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags attached.

All sale items are FINAL SALE. No exceptions.

Additional non-returnable items:
Gift cards

To complete your return, we require a receipt or proof of purchase.
Please email online@2birds1store.com for instructions on your return.


Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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If you need more two birds, visit us at www.2birds1store.com or visit us in person @

1309 Castro St. San Francisco CA 94114

Look forward to catching up!